Full Month Return Policy
CHANGED YOUR MIND? NO PROBLEM
If for any reason you're not satisfied on your purchase from us, you can return it. We will accept returns of unused and unwashed items with tags for a refund or exchange within 31 days of purchase. Refunds will be processed in the form of the original payment.
EASY RETURN. EASY REFUND. EASY EXCHANGE.
No forms to download and fill-out. Just shoot us an email that you will be returning, take care of the return shipping, and we will take care of the rest. No questions asked.
If you want to exchange, just let us know via email, take care of the return shipping, and we will ship your new selection.
HOW TO RETURN
Please email us at support@mochibrand.com to let us know that you will be sending an item to be returned. We will provide you with a Return Merchandise Authorization (RMA) number and the return instructions. You drop the items in the mail, and we will refund your purchase.
Customers are responsible for shipping or dropping off return packages, but for exchanges we will cover the shipping fees back to your address.
Original shipping charges are not refundable. If you received free shipping on your purchase, only the actual postage cost will be deducted from the refund amount. There are no handling fees.